From Managua to Bangkok, ICT Relief Training
Within the framework of its partnership with Télécoms Sans Frontières, the European Commission, through its Humanitarian Aid Department (ECHO), finances the International Emergency ICT Training Program. Indeed, in every humanitarian crisis, there is a critical need for reliable telecommunications services for civilians and relief workers.

The main objective of this program is to improve the effectiveness and the impact of humanitarian aid actions, by reinforcing emergency responders’ capacities in telecommunications and information technology. For two years, Télécoms Sans Frontières, as the first NGO specialized in emergency telecommunications, has been involved in this mechanism of humanitarian response reinforcement during a crisis.
In 2009, during the first phase of the program, TSF trained the representatives of 40 humanitarian NGOs of South East Asia and Central America in emergency telecommunications. Within the framework of the second phase of this training commitment, TSF reinforced the capacities of the following 25 humanitarian organisations from Latin America (from 23rd to 27th August 2010):

Dirección Nacional de Protección Civil, Cruz Roja ; Bolivia: Protección Civíl (Defensa Civil), Oxfam GB /Fundepco, Acción contra el Hambre ; Colombia: Acción contra el Hambre, Dirección Nacional del Riesgo, Diakonie - Apoyo en emergencias ; Nicaragua: SCF Regional ; Chile: Cruz Roja Chilena ; Ecuador: Protección Civil (Secretaría Gestión de Riesgos), Cruz Roja Ecuatoriana, COOPI, CRIC, ECHO Quito ; Paraguay: Protección Civíl (Secretaría de Emergencia Nacional), Secretariado de Emergencia Nacional ; Peru: Protección civíl (INDECI), PREDES Agro Acción Alemana, ITDG, CARE, Municipalidad Metropolitana Local ; Uruguay: Cruz Roja ; Venezuela: Protección Civíl.
Today, TSF works with emergency response organisations of Central and South Asia. The training sessions started on February 7th, 2011 at the Asian Institute of Technology (AIT) in Bangkok, and ended on February 11th, 2011.

The 22 participating organisations were selected in collaboration with the regional experts from the Humanitarian Aid Department of the European Commission (ECHO), considering their profile, their technical background and the relevance of their position within the organisation. The organisations benefitting from the training in Bangkok are:

Afghanistan : Action Aid International, Madera, ECHO ; Bangladesh : Islamic Relief, Save the Children USA, Plan International, Oxfam GB, IFRC ; India : ICRC, Oxfam GB ; Nepal : Mission East, World Vision ; Pakistan : Concern Worldwide, IMC, Merlin, UNHCR, OCHA, Save the Children, Plan International, Care Pakistan ; Sri Lanka : MSF, ZOA Refugee Care, Canadian Red Cross, OCHA ; Thailand : ECHO, Care International.
Presentation session ECHO South Asia ICT TrainingP2080006


During this week, the participants learned how to use and deploy the emergency satellite equipment. They attended theoretical courses about emergency environment and telecommunications, network and telecom infrastructures as well as satellite and computer telecom equipment. They also took part in hands-on sessions and in a one-day simulation exercise. The participants acquired the skills and technical know-how required to set up, in all emergency areas, reliable and rapid internet and telecom connections. The professionals trained in this way are now able to coordinate their efforts and increase the effectiveness of emergency response.

Each of the organisation representatives who benefitted from the training in Information and Communication Technologies (ICT) provided by TSF will become himself a trainer within their own organisation and for local partners. Through this program, TSF confirms its desire to transfer skills and technical knowledge. In addition to the training sessions, a web portal ( created by TSF allows the participants to share information about telecommunications and emergency situations.

The impact of disasters can be greatly reduced by preparing and being involved in efficient emergency response mechanisms. The collaboration between TSF and the European Commission is in line with a strategy of improvement of humanitarian actions for affected populations.


P2080008Presentation session ECHO South Asia ICT Training4